How to Raise a Complaint
Last updated: October 2026
We want every homeowner who reaches Worknavy Pest Control to be treated fairly and honestly. If something went wrong, tell us. This page shows how to file a complaint and what happens next. It is a general template, not legal advice.
What You Can Bring to Us
You can write to us about:
- Your experience when you contacted Worknavy Pest Control
- The way your personal information was handled
- Anything on this site that seems unclear or wrong
- The conduct of a provider we connected you with
If the Problem Is a Provider
Providers in our network are independent businesses. They answer for their own estimates, prices, products, work and customer service. If you have trouble with work done at your home, start by raising it with the provider and keep a written record.
We still want to hear about it. Feedback helps us keep our network honest, and providers who repeatedly fall short of our expectations may be removed. Please know that Worknavy Pest Control cannot settle contract disputes, refund a provider's work or decide things for a provider.
If your worry is about how a pesticide was applied, you can also contact the agency that oversees pest control in California.
Sending Your Complaint
Email contact@worknavy.living and include:
- Your name and the way you prefer to be reached
- The date you contacted us or the provider
- The phone number you called or the form you used, if you remember
- The provider's name, if you know it
- A clear account of what happened and what outcome you hope for
What to Expect
We will confirm we received your complaint by email, usually within a few business days. We will look into what happened, which may include contacting the provider. Then we will write back with what we found and any steps we are taking.
Still Unhappy?
If our reply does not settle things, answer the email and ask us to look again. You may also reach out to your state's consumer protection office or attorney general, or to your local Better Business Bureau.
Contact
Email: contact@worknavy.living
Request a callback
Tell us what you are seeing at home. Send a request, and a local provider in our network can follow up with a written quote and no obligation.
No obligation